Privacy Policy

Last updated: 25 August 2026

Astarte respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal data when you:

• Visit www.astartebeauty.eu;
• Create an account;
• Place an Order;
• Contact us;
• Subscribe to our newsletter or marketing communications;
• Interact with our Website; or
• Otherwise communicate with Astarte.

This Privacy Policy is intended to provide information in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Maltese data protection legislation.

1. Who We Are

The data controller responsible for your personal data is:

Astarte
41 Stefano Erardi Street
Iklin, Malta
Email: triplembeauty05@gmail.com
Telephone: +356 7907 0887
Company/VAT number: MT18385309

For privacy-related questions, please contact us using the details above.

2. What Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data.

Information You Provide Directly

This may include:

• Name;
• Billing address;
• Delivery address;
• Email address;
• Telephone number;
• Account login information;
• Order information;
• Products purchased;
• Communications you send to us;
• Information provided when you contact customer service;
• Information submitted through Website forms; and
• Marketing preferences.

Payment Information

Payments may be processed through third-party payment providers.

Payment provider(s): Revolut, APS, HSBC, BOV.

Where payment is processed by a third-party provider, that provider may collect and process payment information in accordance with its own privacy policy.

Astarte does not intend to store complete payment card details unless specifically stated otherwise.

Technical Information

When you visit the Website, certain technical information may be automatically collected, such as:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Pages visited;
• Date and time of visits;
• Referring website;
• Website interaction information; and
• Technical information necessary to maintain Website security.

The precise information collected may depend on the Website platform, hosting provider, analytics tools and cookies currently used by Astarte.

3. How We Collect Personal Data

We may collect personal data when you:

• Visit our Website;
• Place an Order;
• Create an account;
• Subscribe to our newsletter;
• Contact us by email or telephone;
• Complete a contact or other Website form;
• Communicate with us through social media;
• Participate in promotions or competitions; or
• Interact with our Website through cookies or similar technologies.

4. Why We Use Your Personal Data

We may use personal data to:

• Process and fulfil Orders;
• Process payments;
• Arrange delivery;
• Provide customer service;
• Respond to enquiries;
• Manage customer accounts;
• Process returns and refunds;
• Communicate with you regarding your Orders;
• Send transactional communications;
• Prevent fraud and misuse;
• Maintain and secure the Website;
• Improve our Products and services;
• Analyse Website performance;
• Send marketing communications where legally permitted;
• Comply with accounting, tax and other legal obligations; and
• Establish, exercise or defend legal claims.

5. Legal Bases for Processing

Depending on the circumstances, we may process your personal data on one or more of the following legal bases.

Performance of a Contract

We process information necessary to process and fulfil your Order and provide the services you request.

Legal Obligation

We may process information where necessary to comply with legal or regulatory obligations, including accounting and tax requirements.

Legitimate Interests

We may process information where necessary for our legitimate interests, provided those interests do not override your fundamental rights and freedoms.

Examples may include:

• Protecting our Website;
• Preventing fraud;
• Improving our services;
• Managing customer relationships; and
• Defending legal claims.

Consent

Where required, we may process your personal data based on your consent, for example for certain marketing communications or non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time.

The withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

6. Marketing Communications

If you choose to subscribe to Astarte marketing communications, we may use your contact details to send information about:

• Products;
• New launches;
• Promotions;
• Special offers;
• Events; and
• Astarte news.

You can unsubscribe at any time by using the unsubscribe option included in our marketing emails or by contacting us at triplembeauty05@gmail.com.

We will not use your personal data for direct marketing where such processing is prohibited by applicable law.

7. Who We Share Personal Data With

We may share personal data with trusted third parties where necessary to operate our business.

These may include:

• Payment providers;
• Courier and delivery companies;
• Website hosting providers;
• E-commerce platform providers;
• Email and marketing service providers;
• Accounting and bookkeeping providers;
• IT and technical service providers;
• Analytics providers;
• Professional advisers;
• Legal advisers; and
• Government, regulatory or law-enforcement authorities where required by law.

We only provide third parties with information reasonably necessary for them to perform their services or where disclosure is legally required.

8. International Transfers

Some of our service providers may process personal data outside Malta or the European Economic Area (“EEA”).

Where personal data is transferred outside the EEA, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law and that appropriate safeguards are in place where required.

9. How Long We Keep Personal Data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to comply with legal, accounting and reporting obligations.

The exact retention period depends on the type of information.

For example:

• Order and transaction information may be retained for the period required for accounting, tax and legal purposes;
• Customer-service communications may be retained for as long as reasonably necessary to resolve the matter and maintain appropriate records;
• Marketing information may be retained until you unsubscribe or where we otherwise determine that it is no longer necessary; and
• Account information may be retained while your account remains active and for an appropriate period thereafter where necessary for legal or business purposes.

10. Data Security

We take reasonable technical and organisational measures to protect personal data against:

• Unauthorised access;
• Accidental loss;
• Destruction;
• Alteration;
• Disclosure; and
• Misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Your Data Protection Rights

Subject to applicable legal conditions and limitations, you may have the right to:

• Access your personal data;
• Request correction of inaccurate personal data;
• Request deletion of personal data;
• Request restriction of processing;
• Object to certain processing;
• Request data portability;
• Withdraw consent where processing is based on consent; and
• Lodge a complaint with a supervisory authority.

Requests relating to your personal data may be sent to:

Email: triplembeauty05@gmail.com

We may need to verify your identity before processing certain requests.

The Maltese Information and Data Protection Commissioner confirms that individuals have rights including access, rectification, erasure, restriction, portability and the right to lodge a complaint, subject to the applicable conditions.

12. Cookies

Our Website may use cookies and similar technologies.

Cookies may be used for purposes such as:

• Enabling essential Website functions;
• Remembering preferences;
• Maintaining shopping-cart functionality;
• Analysing Website traffic;
• Improving Website performance; and
• Marketing and advertising, where applicable.

The cookies actually used by Astarte will depend on the Website platform and third-party services installed.

Where required, non-essential cookies will only be used with the appropriate consent mechanism.

For further information, please refer to our Cookie Policy, where available.

13. Third-Party Links

Our Website may contain links to third-party websites, including social media platforms or other services.

Astarte is not responsible for the privacy practices of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology or legal requirements.

The updated version will be published on this page with a revised “Last updated” date.

15. Contact Us

For questions or requests concerning this Privacy Policy or your personal data, please contact:

Astarte
41 Stefano Erardi Street
Iklin, Malta
Email: triplembeauty05@gmail.com
Telephone: +356 7907 0887

Last updated: 25 August 2026