Last updated: 25 August 2026
These Terms & Conditions govern your use of the Astarte website and the purchase of products from Astarte.
1. Interpretations and Definitions
In these Terms & Conditions:
“Astarte”, “we”, “us” or “our” means trading as Astarte, with its registered/business address at 41 Stefano Erardi Street, Iklin, Malta.
“Website” means the Astarte website available at www.astartebeauty.eu and any associated pages, services or online stores operated by Astarte.
“Customer”, “you” or “your” means any person who accesses the Website or purchases Products from Astarte.
“Products” means the nail, beauty, manicure, pedicure and related products offered for sale through the Website.
“Order” means a request made by you to purchase Products through the Website.
“Contract” means the agreement between you and Astarte for the purchase of Products.
“Business Day” means a day other than a Saturday, Sunday or public holiday in Malta.
2. Acknowledgement
By accessing or using the Website, creating an account, or placing an Order, you acknowledge that you have read, understood and agree to these Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not use the Website or place an Order.
These Terms & Conditions should be read together with our Privacy Policy, Delivery Policy and Returns & Refunds Policy, which form part of the information provided to you when purchasing from Astarte.
Nothing in these Terms & Conditions is intended to limit or exclude any consumer rights that cannot legally be limited or excluded under applicable Maltese or European Union law.
3. About Astarte
Astarte is a Malta-based beauty and professional nail products business offering products including, but not limited to, gel polish, gel products, acrylic products, liquids, manicure and pedicure products, nail tools and accessories.
Business name: Astarte
Trading name: Astarte
Business address: 41 Stefano Erardi Street, Iklin, Malta
Email: triplembeauty05@gmail.com
Telephone: +356 7907 0887
Website: www.astartebeauty.eu
Company/VAT number: MT18385309
4. Website Use
You agree to use the Website only for lawful purposes.
You must not:
- Use the Website for fraudulent or unlawful purposes;
- Attempt to gain unauthorised access to any part of the Website;
- Interfere with the operation or security of the Website;
- Introduce malicious software or harmful code;
- Copy, reproduce or commercially exploit Website content without our written permission; or
- Use our branding, photographs, product descriptions or other content without our permission.
We reserve the right to suspend or restrict access to the Website where reasonably necessary to protect the Website, our business or other users.
5. Professional Use of Products
Astarte offers products intended primarily for nail professionals, beauty professionals and individuals with appropriate knowledge and experience in nail and beauty applications.
Where a Product is identified as professional use only, it should only be purchased and used by persons who have the appropriate training, knowledge and experience to use that Product safely.
You are responsible for:
- Reading all Product descriptions and instructions before use;
- Following all safety instructions and warnings;
- Checking the Product ingredients before use;
- Ensuring that the Product is suitable for the intended application;
- Storing Products correctly;
- Using Products only for their intended purpose;
- Keeping Products away from children and animals where appropriate; and
- Following any curing, application, ventilation or handling requirements specified for the Product.
Products must not be applied directly to skin unless the Product is specifically intended for such use.
Where a Product requires professional training or knowledge, purchasing the Product does not constitute or provide professional training.
If you are unsure about the correct or safe use of a Product, you should seek appropriate professional advice or training before using it.
6. Product Information
We make reasonable efforts to ensure that Product descriptions, photographs, colours, sizes, quantities and other information displayed on the Website are accurate and up to date.
However, colours displayed on a computer, tablet or mobile screen may differ from the actual colour of a Product due to screen settings, lighting and other technical factors.
Minor variations in packaging, labelling or appearance may occur and do not necessarily constitute a defect.
Where ingredients or other Product information are provided on the Website, customers should also refer to the Product packaging and instructions supplied with the Product.
We reserve the right to correct errors, update information and change Product availability at any time.
7. Product Availability
All Products are subject to availability.
If a Product you have ordered becomes unavailable after your Order has been placed, we will contact you and, where appropriate, offer an alternative, allow you to cancel the affected Product or provide a refund.
If we cannot fulfil an Order, we will refund any amount paid for the unavailable Product.
8. Prices
All prices displayed on the Website are in Euros (€), unless otherwise stated.
Prices may include VAT where applicable.
The applicable Product price and any delivery charges will be displayed before you complete your purchase.
We reserve the right to change prices at any time. Changes will not affect Orders that have already been accepted, except where required to correct an obvious error.
If a Product is displayed at an obviously incorrect price due to a technical or human error, we reserve the right to contact you before fulfilling the Order.
9. Orders
When you place an Order through the Website, you are making an offer to purchase the selected Products.
After placing your Order, you should receive an Order confirmation by email.
An Order confirmation confirms that we have received your Order but does not necessarily mean that the Order has been dispatched.
We reserve the right to refuse or cancel an Order where reasonably necessary, including where:
- A Product is unavailable;
- There has been an obvious pricing or description error;
- Payment has not been successfully received;
- We reasonably suspect fraudulent activity;
- There is an error in the Order; or
- Circumstances outside our reasonable control prevent fulfilment.
If we cancel an Order after payment has been received, we will refund the amount paid for the cancelled Products.
10. Payment
Payment must be completed using the payment method made available through the Website.
Payment providers accepted: Revolut, APS, HSBC, BOV.
Payment information may be processed by third-party payment providers. Astarte does not necessarily have access to or store your complete payment card details.
You must provide accurate billing and payment information.
11. Delivery
Orders are delivered in accordance with our separate Delivery Policy.
The delivery options, estimated delivery times and applicable delivery charges will be displayed on the Website or during checkout.
Astarte will take reasonable steps to process Orders within the stated timeframe.
However, delivery times are estimates unless we expressly agree otherwise.
For full information, please see our Delivery Policy.
12. Returns, Cancellation and Refunds
Your statutory rights remain unaffected.
Where you purchase Products online as a consumer, you may have a legal right to withdraw from your purchase within the applicable statutory withdrawal period.
For full information about cancellation, returns, faulty Products and refunds, please see our Returns & Refunds Policy.
13. Faulty, Damaged or Incorrect Products
If you receive a Product that is faulty, damaged, incorrect or materially different from what you ordered, please contact us as soon as reasonably possible.
Please provide:
- Your Order number;
- Your name;
- Details of the issue; and
- Photographs or other evidence where appropriate.
We will assess the issue and provide an appropriate remedy in accordance with applicable consumer law.
Nothing in these Terms & Conditions affects your statutory rights regarding defective or non-conforming Products.
14. Warranty and Legal Rights
Products purchased from Astarte are covered by the statutory consumer protections applicable under Maltese and European Union law.
Nothing in these Terms & Conditions excludes or limits any statutory warranty, legal guarantee or other consumer right that cannot lawfully be excluded or limited.
Where an additional manufacturer’s warranty applies to a Product, the relevant warranty information will be provided with or alongside the Product where applicable.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Astarte shall not be responsible for loss or damage resulting from:
- Improper use of a Product;
- Use contrary to Product instructions or warnings;
- Misuse or alteration of a Product;
- Incorrect storage;
- Use of a Product for a purpose for which it was not intended;
- Failure to follow professional or safety instructions; or
- Events outside our reasonable control.
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable consumer protection or product-safety laws.
16. Intellectual Property
All intellectual property appearing on the Website, including:
- The Astarte name;
- Astarte logo;
- Photographs;
- Product images;
- Written content;
- Product descriptions;
- Graphics;
- Website design;
- Videos; and
- Promotional materials;
belongs to Astarte or its respective licensors unless otherwise stated.
You may not reproduce, distribute, modify, publish or commercially use such material without our prior written permission.
17. Third-Party Websites and Services
The Website may contain links to third-party websites or use third-party services.
Astarte is not responsible for the content, availability, privacy practices or terms of third-party websites.
Your use of third-party services may be subject to the third party’s own terms and policies.
18. Events Outside Our Control
Astarte shall not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.
These may include, where applicable:
- Natural disasters;
- Severe weather;
- Fire;
- Strikes;
- Transport disruption;
- Courier disruption;
- Governmental restrictions;
- Internet or telecommunications failures;
- Power failures;
- War or civil unrest;
- Pandemics; or
- Other events outside our reasonable control.
Where reasonably possible, we will inform you of significant delays and take reasonable steps to minimise their impact.
19. Complaints
If you have a complaint about an Order, Product or our service, please contact us first so that we can try to resolve the matter.
Complaint email: triplembeauty05@gmail.com
Telephone: +356 7907 0887
Postal address: 41 Stefano Erardi Street, Iklin, Malta
We aim to acknowledge and address complaints within a reasonable period.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malta.
Where you are a consumer, nothing in this clause affects any mandatory consumer protection rights that apply to you under the laws of your country of residence or applicable European Union legislation.
21. Changes to These Terms & Conditions
We may update these Terms & Conditions from time to time.
The most recent version will be published on the Website.
Changes will apply from the date they are published and will not affect rights that have already accrued under an Order.
We recommend checking this page periodically.
22. Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
Astarte
41 Stefano Erardi Street
Iklin, Malta
Email: triplembeauty05@gmail.com
Telephone: +356 7907 0887
Website: www.astartebeauty.eu
Last updated: 25 August 2026